Prints
What do you mean by limited editions?
Our limited edition prints are produced in predefined numbers, with a commitment that no other reproductions will be made in that particular size and format. Each print is hand signed, blind stamped and inscribed with numbers that indicate the size of the edition and the unique number of the individual print.
Limited edition prints may all be sold at the same price or may be subject to periodic increases. The price can be subject to gradual increases as the edition sells out.
On what paper the photos are printed?
All our photos are printed via the best fine art printing technique on high quality materials such as Hahnemühle German Edge or Fuji Professional Fine Art Paper.
Do I get a certificate of authenticity?
With your purchase you will receive a certificate of authenticity. With this we guarantee an authentic and limited product. The certificate states the name of the photographer and artist, the date and place of the photo, the edition and signature of the photographer.
Will the colour of the print be as shown on my display?
On our website we try to represent the colours are as accurate as possible. However, because of the wide differences in monitor calibrations and display settings, we cannot guarantee the accuracy of your monitor’s display. Online viewing will be different from high-quality, large-format prints.
What print sizes are available?
Print sizes are in centimetres: 30 x 40, 40 x 60 and 60 x 90. The stated paper size will equal the size of the print you ordered. The actual image size will be somewhat smaller than the listed paper size to provide space for matting and framing and to accommodate the photographer’s signature. Image cropping and proportion are dependent on both technical and aesthetic decisions and, therefore, may differ between print sizes.
Order process
How do I place an order?
Placing an order in our store is super simple. Put the photo you like in the format you want in your shopping basket, fill in your address, pay via our safe environment and the photo will be yours.
How can I cancel or change my order?
Our photos are printed to order, so there is a limited time for changing or cancelling. If you want to cancel or change your order, send us a message and we will see what we can do for you.
Do I need an account to place my order?
You don’t need an account to place an order, but it makes life a little bit easier. From your account dashboard you can view your recent orders, manage your shipping and billing addresses, and edit your password and account details.
Payment
What payment methods are accepted?
The payment processing accepts all international payment methods (bank, PayPal, credit card etc.)
Shipping
Do you ship internationally?
Yes, we ship internationally.
What shipping methods are available?
Depending on where you live, we ship by PostNL, by DPD or by Fedex.
How long will it take to get my package?
Shipping time will vary based on location, but you will typically receive your print within two days to two weeks from the time your order is placed. You will be notified of any unusual delays.
How will my photo be packed?
All of our items are carefully packed to prevent damage during transit. Small to mid-sized prints are usually shipped flat; larger prints are usually shipped rolled in a sturdy shipping tube.
Return policy
Can I return my order?
Our products are custom made – each print is individually produced to fulfil your order and every one is a unique work of art. Because of this, all sales are final, and we do not offer refunds, returns, or exchanges.
What happens if a product is damaged in shipping?
We take great care with the fulfilment of your order, but we have no control over packages once they leave our hands. Please notify us, so that we can expedite the processing of a replacement. Take pictures of the damage, including the packaging.
Don’t forget to mention your order number in all correspondence.
What happens if I haven’t received my package?
We assume no responsibility for lost or stolen packages if the carrier confirms that the delivery occurred. As soon as your order ships, you will receive a shipping confirmation notification by email. If you have not received your order within two weeks of this notice, please contact us. We will launch an inquiry. If your package is judged to be lost, you will get a free replacement.